Privacy Policy

Effective August 13, 2026. This is the live, operational privacy policy for https://theansweris.com, operated by Kip Hajjar under the brand THE ANSWER IS...®. It describes what we actually do with your information. It is our operational policy and not a substitute for advice from outside counsel.

Who we are

Information we collect

• Order information you provide: name, shipping address, email address, phone number, and order details.
• Email address if you opt in to our newsletter.
• Messages you send us through our contact form or by email.
• Basic site usage data collected through cookies and analytics.

How we use it

• To process, fulfill, and deliver your order and handle returns.
• To respond to your questions and provide customer support.
• To send newsletter and product updates if you opted in.
• To improve the site, our products, and the shopping experience.

Payments

Checkout and payments are handled by Shopify Payments. We do not store card numbers on our systems.

Shipping

$3.99 flat-rate U.S. shipping, with U.S. orders typically arriving in 3–7 business days. Your shipping details are shared with carriers only as needed to deliver your order. See Shipping / FAQ.

Returns

Returns are accepted within 30 days on unworn, unwashed items. Customers are responsible for return shipping, and refunds are issued after the returned item is received and inspected. Exchanges are also available. To start a return, email info@theansweris.com. Full details are on our Return Policy page. Returns are received at 7040 Avenida Encinas, Suite 104-711, Carlsbad, CA 92011.

Cookies & analytics

We may use cookies and analytics tools to understand how visitors use the site and to improve it. You can block or delete cookies in your browser settings; some parts of the site may not work as well if you do.

Email & unsubscribe

Newsletter signup is opt-in. Every email includes an unsubscribe link, or you can email info@theansweris.com and we will remove you.

Sharing

We share information only with the service providers needed to run the store — such as our ecommerce and payment platform, shipping carriers, and email provider — and when required by law. We do not sell personal information.

Your California privacy rights (CCPA/CPRA)

We are a California business. If you are a California resident you have the right to:

• Know and access the personal information we have collected about you.
• Delete personal information we hold about you, subject to legal and order-record exceptions.
• Correct inaccurate personal information.
• Opt out of the sale or sharing of personal information — we do not sell or share personal information for cross-context behavioral advertising.
• Non-discrimination for exercising any of these rights.

To make a request, email info@theansweris.com or call 760-822-8464. We will verify your request using your order or email details before responding.

Data security

We take reasonable measures to protect your information, but no method of transmission over the internet is 100% secure.

Children

The site is intended for adults. We do not knowingly collect personal information from children under 13.

Updates

We may update this policy. The effective date above reflects the current version, and continued use of the site constitutes acceptance of the updated policy.

Contact

Questions about privacy: info@theansweris.com · 760-822-8464 · 7040 Avenida Encinas, Suite 104-711, Carlsbad, CA 92011.